1. Eligibility

• You must be at least 18 years old, or of legal age in your jurisdiction, to agree to these Terms.

• By using the Website, you represent that you meet these requirements and are legally capable of entering this agreement.

2. Online Store & Orders

• We use the Website to display phone cases and related accessories for sale. All online orders are subject to availability and confirmation of the order price.

• We reserve the right to refuse or cancel any order for any reason. Reasons may include: product out of stock, error in product description or price, or issues obtaining authorization for payment.

• Prices shown are in [Currency, e.g. INR / USD etc.] and may change at any time without notice. We are not obligated to honor prices if there is an error.

3. Product Information

• We aim to display product images, colors, dimensions, and specifications as accurately as possible. However, actual product appearance may vary slightly due to device screens, lighting, or manufacturing tolerances.

• Certain products may have personalized/customized options; in such cases, you must provide accurate information and assume responsibility for the correctness of that information.

4. Payment & Billing

• Payment must be made at the time of order via the payment methods offered on the Website (credit/debit card, net banking, wallet/UPI, etc.).

• You agree to provide current, complete, and accurate payment and account information. You authorize hugmecovers.com to charge the amount for products, shipping, taxes, and any other applicable fees.

• If a payment cannot be processed, we may cancel or pause your order.

5. Shipping, Delivery & Handling

• We will make reasonable efforts to deliver products within the timelines communicated on the Website. Delays may occur due to customs, weather, or other unforeseen factors; we are not liable for delays beyond our control.

• Risk of loss and title to products pass to you upon our delivery to the carrier.

6. Returns, Exchanges & Refunds

• Our return and exchange policies are available. Please review it for eligibility, timelines, and procedures.

• Requesting a return or exchange typically requires proof of purchase and that products are unused, in original condition, and with tags/packaging intact unless otherwise stated.

• Refunds (if applicable) will be processed after we receive and inspect the product, and may take 5-15 days to reflect in your account depending on your payment provider.

7. User Accounts

• If you create an account on the Website, you agree to keep your account credentials confidential. You’re responsible for all activity under your account.

• Notify us immediately of any breach of security or unauthorized use of your account. We at hugmecovers.com will not be liable for loss or damage arising from your failure to protect your account credentials.

8. Prohibited Use

You agree not to use the Website to:

• Violate any local, national, or international law or regulation.

• Infringe on the intellectual property or other rights of us or others.

• Transmit harmful, offensive, misleading, or fraudulent content.

• Send spam, phishing, or malicious code such as viruses.

• Collect or track personal data of others without proper authorization.

Violation of these rules may result in termination of your access to the Website without notice, and potential legal action.

9. Intellectual Property

• All content on the Website (images, text, logos, designs, etc.) is owned by hugmecovers.com or its licensors.

• You are granted a limited, non-exclusive use to browse, place orders, and use the Services — not for commercial use, resale, or copying any materials without express permission.

10. Third-Party Links & Tools

• The Website may include links to third-party websites, or offer tools/services provided by third parties. Those are not controlled by us.

• We do not warrant the accuracy, security, or functionality of third-party tools. Use them at your own risk.

11. Disclaimers; Limitation of Liability

• The Website, products, and services are provided "as is" and "as available”, without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, non-infringement).

• To the fullest extent permitted by law, hugmecovers.com and its affiliates, employees, agents, etc., will not be liable for any indirect, incidental, consequential, special, or punitive damages (including lost profits, loss of data) arising from your use of the Website or products.

• If any jurisdiction limits or prohibits the exclusion of such liability, our liability shall be limited as much as permitted by law.

12. Indemnification

You agree to defend, indemnify and hold harmless hugmecovers.com, its officers, directors, employees, agents, licensors and suppliers from and against all losses, damages, liabilities, claims, costs, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or any applicable laws or your misuse of the Website or its content.

13. Termination

• We may suspend or terminate your access to the Website or your account at any time, without prior notice or liability, for any reason including breach of these Terms.

• The obligations and liabilities incurred prior to termination will survive termination, including payment obligations, warranties disclaimers, etc.

14. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chandigarh unless otherwise required by law.

15. Changes to Terms

• We reserve the right to modify, update, or replace parts of these Terms at any time.

• Your continued access or use of the Website after those changes means you accept them.

16. Contact Information

If you have questions about these Terms, please contact us: contact@hugmecovers.com